Microsoft Game Console Repair
We can fix your Xbox
The Xbox One utilizes what Microsoft calls industrial design. Basically, that means it can be used as a girder when constructing buildings and highway overpasses. Not really, but it’s a larger and boxier design than the Xbox 360. Presumably this increased footprint allows for not just beefier hardware but also much improved cooling. Overheating was a major cause of the Red Ring of Death that caused launch Xbox 360s to breakdown. The Xbox One should be resistant if not immune to heat-related issues. Stop in for find out more.
Microsoft released the 360 in November 2005 in the US and Canada, and all the consoles initially sold out everywhere except Japan. There were two models, the 360 Premium with 20 GB of storage and the 360 Core that came without storage. Microsoft later added an Elite version that offered 120 GB of storage, and the 360 Arcade with 256 MB of storage. In June 2010 the Xbox 360 Slim 250 GB was released, and the Elite and Arcade were discontinued, and in August of 2010 the Xbox 360 Slim 4GB was released. The 360 Slim 4GB is the only console with 802.11n Wi-Fi built-in. In November of 2010 Microsoft released the Kinect. The Kinect is an optional add-on for the 360 that uses a sensor bar and camera that allows users to play certain games without the use of a controller.
Microsoft’s first video game console was the Xbox and it was released in North America in November of 2001 and Xbox Live was launched a year later in November of 2002. The Xbox was the first video game console to have a built-in hard drive which eliminated the need for memory cards. The Xbox was discontinued in the US in 2007 and replaced by the Xbox 360.
Repair Services we offer for Microsoft Game Consoles
Red Ring of Death: $80.00*
A red ring upon startup is considered a “general hardware failure.” In our experience, the most common thing that will happen is the system will overheat and cause the GPU to fail, which in turn will cause the solder joints between the GPU and PCB to come unsoldered. The repair for the red ring is called a reflow, and to fix this we need to use a lot of heat to re-solder the chip back into place. Whenever a chip operates at a very high temperature, and the cooling systems can’t keep up, it is just a matter of time before the board gets hot enough to cause parts on the circuit board to become unsoldered. If your system overheats once it is more likely to overheat again. Because this is so common, we will throw in a complimentary system reflow the second time your system overheats.
Optical Drive Replacement w/ Laser: $130.00*
If your Xbox will still power on but won’t recognize or play discs then there is most likely a problem with the system’s optical drive. This problem is almost always related to the laser failing and optical drive failure can be caused by excessive wear, dirt, or dropping your console.
Firmware Flash: $60.00
A firmware flash is something that is rarely needed on the Xbox because of the way the operating system is designed. However, there are still times that the system will need to have it's firmware flashed. We will first back up any data (if it is accessible), wipe the old operating system, and then re-install the operating system and verify that it is functioning correctly.
These are the most common problems or issues related to Microsoft game consoles that we receive. If you experience a problem that you don't see listed here, please call us or stop in and we will diagnose it for you!
Diagnostic Fee: $20
There is a $20 diagnostic fee when you bring in your device for repairs. If you get your device repaired by us, we will waive the diagnostic fee. We also require you to pay in full for special order parts or to leave your device as collateral.
* Indicated price only covers typical repairs. Actual price may vary depending on cost of part or additional services required.